Ernest K. BaidooIT Professional

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PHONE #
+1.972.838.8291

Current Role
Director of Information Technology

EMAIL ADDRESS
[email protected]

About Me

/Who Am I

As an IT professional with over 16 years experience, my background includes various positions as Director, Manager, Systems Administrator, and Network/Systems Administrator. My current position is Director of Information Technology for a high capacity optical networking solutions provider based in Allen, TX. Supporting 60 users across 2 international offices, 3 contract manufacturing facilities, as well as geographically dispersed sales and support teams, has helped strengthen my technical and professional skills. I’m an enthusiastic self-starter with a strong interest in emerging technologies.

I’m extremely “hands on” and my skill set is diverse, but I would say one of my specialties is my ability to resolve complex infrastructure issues and problems. Whether it be domain migrations after M&A activity, P2V migrations using VMware and Hyper-V, administering multi-OS environments, implementing and administering Salesforce, implementing IT controls for SOX compliance, I’ve been through it, and feel it’s my solutions oriented approach to problem solving that has proven to be my number one asset. I’m not only used to wearing many hats, I enjoy it; I thrive in an environment where no two work days are exactly the same.

Technical Skills

Microsoft Platform

Microsoft Active Directory
Microsoft Exchange
Microsoft SharePoint
Microsoft Office 365
Microsoft SQL
Microsoft Office Suite
Microsoft Project
Microsoft Visio
Microsoft WSUS

Software Development/Administration

Citrix
Asterisk
Sage MAS 500
Salesforce
SaaS
Dell Kace
Agile PLM
IIS
Antivirus
Disaster Recovery

Virtual Environments

VMware Technologies
Microsoft Hyper-V
Software Defined networking

Hardware

NetApp
SonicWall
Juniper
Barracuda Firewall
End point & Server Management
Raid
SCSI
iSCSI
Cisco Infrastructure Management

Operating Systems

Unix/Linux
Oracle Solaris
Windows Server & Desktop platforms

Networking

LAN/WAN
TCP/IP
Firewalls
DHCP
DNS
VPN
FTP
NAT
Ethernet
Telnet
Network infrastructure

Resume

/My career

Education
May 2003

Texas Tech University, Bachelors of B.A.

Management Information Systems

Experience
Mar 2011

Manager of Information Technology

Xtera Communications, Inc. - Allen, TX

  • Responsible for all day to day IT activities within the organization
  • Plan and maintain information technology strategies by managing an international staff; researching and implementing technological global strategic solutions.
  • Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures.
  • Preserve assets by implementing disaster recovery and back-up procedures and information security and control structures.

Systems Administrator

Xtera Communications, Inc. - Allen, TX

Administer network and server infrastructure, and providing technical support to 250 total users in 6 locations world-wide. Maintenance of the WAN and LAN systems, including installing, diagnosing, repairing, maintaining, and upgrading software & hardware equipment while ensuring network connectivity and optimal performance. Managed new install projects for servers, desktops, network infrastructure upgrades. Thru corporate acquisition assisted in several MS Active Directory domain migrations and MS Exchange implementations.

May 2008
Aug 2006

Network/Systems Administrator

Advanced Data Spectrum - Allen, TX

Responsible for implementing, configuring, and maintaining all aspects of the IT infrastructure. Including but not limited to the data network, telecommunications, and computer systems that encompass the entire technology ecosystem for the organization.

Projects
May 2021

NIST 800-171

Role: Project Lead

I have successfully implemented NIST 800-171 framework into my current organization, strengthening the security of the organization I lead.

SOX compliance – IT Controls

Role: Implementer

Documented, evaluated, and improved necessary internal controls due to the intent of the company thru the initial public offering (IPO) process. Main lesson learned here is this project is never completed!

Dec 2015
Sep 2015

Salesforce.com Implemenation

Role: Project Manager, Implementer

Project involved capturing all activities and documents related to the sales process. Building the project team, implementing the proper changes to salesforce, developing the roll-out plan, and administering the system post depoy.

Physical to Virtual server Migration

Role: Project Lead

Performed all activities related to pre-conversion planning, preparation, conversion, and post-conversion of the P2V migration process.

Apr 2014
Mar 2013

Corporate Website Development

Role: Project Manager

The current corporate website was unacceptable because of navigation problems, performance issues and dated look. Worked with the corporate marketing team, and a website design firm to redesign the site.

Active Directory Domain Migration

Role: Systems Administrator

Shortly before being hired on with Xtera Communications, the company had just acquired 4 other companies in the time frame for 8 months.  In my role as Systems Administrator I worked with the IT Manager, and Director of IT to prepare the migration thru proper documentation of the existing environments, analyze the reports, and present interoperability recommendations.   Also assisted in the back end migration of 3 separate domains into our own and creating a two way trust between the forth domain.  Performed all tasks with updating and bringing end devices up to company compliance.

Apr 2009
End

Contact

/Get in touch with me